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Client of Al Sofi Group


Minimum 3 - 10 Years
Job Code : AST1831601
Saudi Arabia

The primary responsibility of this position is to manage the Quality Control for the organization and to maintain the Quality Management System to ensure the quality of products produced by the Universal Coils and Heat Exchangers. The incumbent will have the responsibility to engage the entire organization from customer order through product delivery (order fulfillment process) to ensure continuous improvement of processes and product quality. Key activities of this position include developing and evaluating quality performance measures, maintaining ISO9000 certification, ASME Quality Manual and identifying improvement opportunities. Tasks include preparing documents, maintaining databases, and utilizing the quality reporting system for document control, audits, and corrective and preventive action. Additional responsibilities are development and maintenance of inspection procedures and processes, inspection of parts and products, and the auditing of production functions and processes. The incumbent is also responsible for reviewing and resolving customer complaints and working with engineering, purchasing, and outside vendors/suppliers to resolve issues with nonconforming parts. The successful incumbent will consistently meet or exceed all goals on time and show an ability to negotiate through tough situations between customers or vendors/suppliers and Universal Coils. Also, the successful incumbent will demonstrate the integrity needed to honestly address problems and act as the customers’ and/or vendors’ advocate when Universal Coils systems failures have caused problems. ACTIVITIES/TASKS/SCOPE Manage the Quality organization and maintain the quality management system Maintain ISO9000 certification, ASME Quality Manual Monitor and control non-conformance, customer returns, and debit activity Develop and issue reports on quality measurements, such as scrap or customer complaints Communicate with customer and the organization regarding certification and inspection requirements Manage inspection personnel Investigate and communicate findings on customer complaints Audit the management system to ensure compliance with process requirements Resolve problems through root causes determination and issue Corrective and Preventive Action Coordinate the maintenance of the calibration system at the Plant Provide support on vendor rating and on the control of vendor products Audit vendors to ensure compliance to our requirements Responsible for all Americas plant locations CERTIFICATION/OTHER SKILLS AND ABILITIES Strong knowledge of Microsoft Word, Excel, Access, and Power Point Working knowledge of SAP or other ERP system. Qualified ISO 9000 Auditor or Lead Auditor (helpful) Certified Welding Inspector, NDT level 3, Manager of Quality / Organizational Excellence, Auditor, Quality Engineer (helpful) Value stream mapping and A3 problem solving (helpful) Six Sigma certification (helpful) Ability to read effectively from a computer screen and/or a paper copy Ability to handle a large volume of work and perform multiple tasks in a fast paced environment Ability to effectively verbally communicate EDUCATION/EXPERIENCE Bachelor’s Degree in Engineering, Technical, or a Quality related field

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